Return and Refund Policy

Return Policy
Customers can return items within 14 days of receipt. Items must be unworn, unwashed, and in their original packaging with all tags attached.
To initiate a return, contact us at Solene.com with your order number. We reserve the right to reject returns that do not meet the required condition.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refund Policy
Refunds are available for items returned within 14 days of delivery, provided they are in their original, unused condition with tags attached.
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed to your original payment method or issued as store credit within 30 business days.
Note: Gift cards, custom orders, and final sale items are non-refundable.