Privacy Policy

Solene values your privacy and is committed to protecting your personal infomation.
This Privacy Policy explains how we collect, use, and protect your data when you visit or shop from our website or social media channels.

1. Information We Collect

We collect information to help us process your orders and improve your shopping experience, including:

• Personal details you provide (name, phone number, address, email, payment details) when placing an order or creating an account.

• Information automatically collected when you visit our site, such as your browser type, IP address, device, and browsing behavior.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Communicate order updates, confirmations, and customer support.

• Improve our products, website, and user experience.

• Send promotional offers and updates (only if you subscribe).

We do not sell or rent your information to any third party. Your data is shared only with trusted partners (e.g. courier and payment providers) when necessary to complete your order.

3. Data Protection

We use secure servers and encrypted connections to protect your personal information.
Although no online platform can guarantee complete security, we take all reasonable steps to keep your information safe and confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience and understand which products or pages interest you most. You can disable cookies anytime through your browser settings.

5. Your Rights

You have the right to request access, correction, or deletion of your personal information by contacting us.
You can also unsubscribe from our marketing emails at any time.

6. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

7. Contact Us

For questions about this policy or your data, please contact us at:
📧 info@solene-eg.com